EZ Step Products Lifetime Warranty

EZ Step Products offers a lifetime warranty on all of our outdoor products, covering defects in manufacture or workmanship. If a product breaks or becomes defective due to these issues during normal use in a garden setting, we will replace it at no cost to you.

Warranty Details:

  • Eligibility: This warranty applies only to products used for their intended purpose in garden or outdoor environments.
  • Coverage: The warranty covers defects in manufacture or workmanship.
  • Claim Process: To make a warranty claim, return the defective or broken part along with your original sales receipt.
  • Replacement: Upon receiving the returned item, we will replace it with a new part free of charge, just pay for the shipping.
  • No Questions Asked: As long as the product has been used correctly for gardening or outdoor purposes, there will be no hassle in processing your replacement.

How to Claim:

  • Ship the defective part to EZ Step Products P.O. Box 7494 Rochester MN 55903
  • Include the original sales receipt with your return and address.
  • Once we receive the item, we will send you a replacement.

That easy! We’re committed to ensuring your satisfaction with our products!